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Staff Handbook VividPyro Enthusiasts | Firework Server
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Study guide

How VividPyro staff are expected to think 🎇

This handbook is the foundation of the training simulation. Everything here is fair game, and the 18 scenarios are built to test whether you can apply these principles under pressure. Read it slowly — it's designed to genuinely make you a better moderator, not just to help you pass.

🧭 5 core areas 🎆 Fireworks-specific safety ⏱️ 1 – 2 hours simulation
🧭

The moderator mindset

How we expect staff to think before they touch a single button.

  • Read the whole situation before acting. The first message is rarely the full story — scroll, check context, and look at who's involved.
  • Match the response to the offense. A first-time joke that went too far is not the same as a repeat offender posting a scam link.
  • Stay calm and neutral. You represent VividPyro. Never argue, insult back, or moderate while angry.
  • Document as you go. A short case note now saves a long argument later. If it isn't written down, it didn't happen.
  • When unsure, ask. Escalating to Over Head Moderation is a sign of good judgment, not weakness.
🪜

The punishment ladder

The order we escalate in. Skipping rungs without reason is 'over-punishment'.

  • 1. No action / observe — for banter, false alarms, or things that resolve themselves.
  • 2. Friendly nudge or DM — remind someone of the rules before it becomes formal.
  • 3. Warn — the first formal step for a clear, minor rule break.
  • 4. Delete + warn — remove rule-breaking content and log the warning.
  • 5. Timeout (mute) — for continued disruption after a warning, or heated arguments that need to cool down.
  • 6. Escalate to Over Head Moderation — for anything involving safety, doxxing, NSFW, scams, threats, staff abuse, or minors.
  • Kicks and bans are NOT yours during the trial period. Those decisions belong to Moderation and above.
🎆

Fireworks safety — our zero-tolerance zone

We're a fireworks community. Bad advice here can get someone hurt. Treat these seriously.

  • Never let dangerous 'how to make it' content stand — homemade explosive mixtures, modifying commercial fireworks, or making devices. Delete and escalate immediately.
  • Unsafe advice (holding lit fireworks, aiming at people/animals, relighting duds, indoor use) gets corrected and escalated — don't just let it slide as 'their choice'.
  • Anything involving a minor and unsafe fireworks activity is an instant escalate. Their safety outranks everything.
  • Point people to legal, manufacturer, and local-law guidance. 'Check your local regulations' is always a safe stance.
  • If you're unsure whether something is dangerous, treat it as if it is until a senior says otherwise.
🎟️

Tickets & conflict

How to handle people who come to you — sometimes angry, sometimes lying.

  • Open a ticket for anything that needs a private, documented conversation.
  • Ask for evidence before acting on a report. Screenshots can be faked or cropped — verify before you punish.
  • Stay professional with angry users. Don't match their energy. Acknowledge, gather facts, then act.
  • Watch for bait. Some people try to provoke a staff overreaction so they can complain. Don't give it to them.
  • Move heated drama out of public channels and into a ticket or DM where it can be handled calmly.
🛡️

Staff integrity

The line you don't cross, even when no one's watching.

  • Never abuse your powers — no punishing people you dislike, no favors for friends.
  • If you see another staff member abusing power, don't cover for them. Document it and escalate.
  • Your role can be removed at any time for inactivity or misuse. Warnings are usually given, but serious breaches may not get one.
  • Confidential staff discussions stay in staff channels. Leaking them is a serious breach.
  • When you don't know the rule, look it up or ask — never guess and hope.
🛠️

Your moderation toolkit

The actions you'll choose from in the simulation. Pick the least severe option that fully solves the problem.

🚫

No Action

Deliberately choose to take no action.

🗑️

Delete Message(s)

Remove the rule-breaking message(s).

⚠️

Warn User

Issue an official warning.

⏳

Timeout User

Temporarily mute the user.

🎫

Open Ticket

Move the situation into a private ticket.

📣

Escalate to Over Head Moderation

Bring in senior staff.

🔎

Ask for Evidence

Request proof / screenshots before acting.

🔒

Lock Channel

Temporarily lock the channel.

🐢

Enable Slowmode

Slow the channel down.

✉️

DM User

Message the user privately.

📝

Add Note to Case

Document this in the case system.

🛟

Request Another Staff Member

Ask a teammate to assist.

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